Daily headlines

SUNDAY, SEPTEMBER 7

SATURDAY, SEPTEMBER 6

Lava lake on Halemaumau floor click here

Charter schools director quits click here

FRIDAY, SEPTEMBER 5

Mayoral candidates tackle issues click here

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Lava pics click here
Eruption update click here
Hawaii Volcanoes National Park click here 

Campaign events
Talk Story with mayoral candidate Billy Kenoi, 6-8 p.m. Thursday, Sept. 11, at Makuu Farmers Market. Call 989-4844.
Talk Story with 5th District Council candidate Gary Safarik, 5-7 p.m., Friday, Sept. 12, Pahoa Community Center, entertainment and food.
Talk Story with Wayne Joseph, candidate for 5th District Council, Sept. 14 at Makuu Farmers Market.
All candidates having campaign events in Puna are invited to submit information about them for publication in this column.

The 'best-connected journalist' in Puna.
-- Hawaii Island Journal 

The owner

I was a reporter for close to 17 years at the Hawaii Tribune-Herald until October 2005, when I joined the growing ranks of union leaders now formerly employed by the newspaper. (For more about what's happening at the Tribune-Herald, check out the Hawaii Newspaper Guild web site.) Since then I've been the Hilo unit representative for the Guild, a freelance writer, photographer, and blogger.  Puna has been my family's home since 1993.

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Friday
30Nov

Waiting for the cable guy

It's Friday morning and I'm sitting at home waiting for Oceanic Time-Warner to come see why my sound is no good on channel 52, which carries the County Council meetings.

I switched from Dish Network to Oceanic about a year ago to get the Council meetings but it's been a constant disappointment. And I'm just talking about the sound quality. Unlistenable. My family's been after me to switch back to the dish because it's a better product overall. But recently I complained about the sound here and several people said they don't have that problem. Aaron Stene recommended contacting Oceanic so I did. Probably should have done it a long time ago. But here's probably why I didn't.

It's 11:28 and the guy still hasn't called or come. They gave me the 8 a.m. to noon window. At 10 I called and confirmed the appointment. The computer knew.  Now the window's closing fast. I can't use the phone for fear of missing the cable guy's call, and if he doesn't get here soon it'll likely be after noon when I finally get out of the house. If he's not here by noon I'll have to go, pretty much convinced we're going back to dish.


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Reader Comments (4)

So did they make it by 12?

Patience is a virtue that cable companies like to test.

Do you have more then one TV in your place?

I notice on one of my TV's the reception is better then the other.

I wonder if that's the splitter, the cable, or the actual TV's.
November 30, 2007 | Unregistered CommenterDamon
If Oceanic tech misses an appointment, Oceanic is supposed to give you a 20.00 credit, FYI.
November 30, 2007 | Unregistered CommenterAaron Stene
Better yet, with Dish if you order HBO or Showtime and you only have the small dish you don't get all the channels but still pay the same price. Guess what you have to pay extra for the bigger dish. Surprise, surprise. What about "short hairs"?
November 30, 2007 | Unregistered CommenterMs. Ido Kea
We were due to convert to Time-Warner for our home telephone service and to then fire both Hawaiian Tel and at&t, both bad rascals. It took so long to connect us we changed our mind after learning that when the outages occur, as they inevitably do, there would be no service at all. Their delay cost the cable guys a new customer.

(I guess I shall never forgive a t & t for not canceling its service following my brother's death and instead asking that he "reconsider." One of the biggest outrages in my lifetime.)
December 1, 2007 | Unregistered Commenterhugh clark

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